Tax Results Ltd – Privacy Policy 1. Introduction Tax Results Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website or engage with us for professional services. This policy applies to personal data collected through our website www.taxresults.co.uk , through correspondence, and in the course of providing our services. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 2. Who We Are Data Controller: Tax Results Ltd Website: www.taxresults.co.uk If you have any questions about this policy or how your data is handled, please contact us using the details provided on our website. 3. Personal Data We Collect We may collect and process the following types of personal data: Contact details (such as name, address, email address, telephone number) Identification information where required for regulatory or legal purposes Information provided via enquiry forms, emails, telephone calls, or correspondence Technical data, including IP address, browser type, and usage data when you visit our website We only collect personal data that is necessary for legitimate business, legal, or regulatory purposes. 4. How We Collect Personal Data We collect personal data when you: Visit and use our website Contact us via email, telephone, or enquiry forms Engage us to provide accounting or tax services Provide information in connection with anti-money laundering or identity verification requirements 5. How We Use Your Personal Data We use personal data for the following purposes: To respond to enquiries and communicate with you To provide professional accounting and tax services To comply with legal, regulatory, and professional obligations To maintain internal records To improve our website and services We do not use your personal data for automated decision-making or profiling. 6. Lawful Basis for Processing We process personal data under one or more of the following lawful bases: Contract – where processing is necessary to provide agreed services Legal obligation – including compliance with HMRC, Companies House, and anti-money laundering regulations Legitimate interests – to operate and manage our business effectively Consent – where you have explicitly agreed (for example, to receive communications) 7. Data Sharing We may share personal data where necessary with: HM Revenue & Customs (HMRC) Companies House Regulatory or professional bodies Software providers and IT service providers who support our systems Other third parties where required by law We do not sell, rent, or trade personal data to third parties for marketing purposes. 8. Data Security We take appropriate technical and organisational measures to safeguard personal data against loss, misuse, unauthorised access, alteration, or disclosure. Access to personal data is limited to those who need it to perform their duties. 9. Data Retention We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, and professional requirements. Retention periods may vary depending on the nature of the data and our obligations. 10. Your Data Protection Rights Under data protection law, you have the right to: Request access to your personal data Request correction of inaccurate or incomplete data Request erasure of your personal data (where applicable) Request restriction of processing Object to processing in certain circumstances Request data portability To exercise any of these rights, please contact us. 11. Cookies Our website may use cookies to improve user experience and monitor website performance. Cookies do not give us access to your computer or personal information beyond what you choose to share. You can control or disable cookies through your browser settings. 12. Links to Other Websites Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies separately. 13. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be published on this page, and we recommend reviewing it periodically. 14. Complaints If you are concerned about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). Website: www.ico.org.uk